Ever notice how the day or two after your warranty ends the item stops working.

Last month it was my washing machine, This month count them 12 hard drives from different manufacturers, good thing for imaging software, but this year I am budgeting for next year on some of them.
Next month my TV is due to expire it's warranty so better go and buy a new one in the next couple of weeks.

They say they don't build it in but I am pretty sure they do. (IMG:style_emoticons/default/pullhair.gif)
I don't buy extended warranty on anything cause guess what, try to collect on it more of a headache than to just eat the lose and go make more money to replace it.

Am I frustrated you bet, when will these manufacturers get the idea if it breaks 1 day after warranty expires I won't buy from you anymore ....duh

Just needed to vent.

How many of you have had this happen?

Actually I think it's the opposite. The warranty is designed to expire just before the weakest component is likely to fail.

Mike

Hi Glen, god to see you around!
Just crossed my mind to ask how the system works when you have no guarantee.....like UK second hand cars....like mine...which seem to soldier on!

Al the best!

J

Yup so they do take that into consideration so that makes the warranty have a built in bet you we don't have to repair it under warranty idea. (IMG:style_emoticons/default/laugh.gif)

Hi zocker, my surgery went well back to walking around now as well as I could before which isn't anything to write home about.

Funny thing is older products just last forever it seems.
Before I bought my Panasonic big-screen TV I had a 15 year old Sony Flat Screen and it is still being used by my friends grand daughter to play video games on. The thing just won't die. Still has the same picture quality as the day I bought it. I am looking at getting a Samsung 60" 3D Smart TV this time.

I'm glad you are getting about! I knew your warranty wasn't up just yet!

Best!

James

Thanks James,

I guess we all come with a lifetime warranty, questions is though, who's lifetime. (IMG:style_emoticons/default/laugh.gif)

I've got a mower with a 2-year warranty with repairs to be done at my home. The other day my son pointed out that a spring was broken, one of those about 2-1/2 inches long with a hook on each end. The nearest service center is 33 miles away. What are my chances they will come out and fix it? I've driven to the center in times past only to find they don't have the part I need to do another type of repair.

This post has been edited by jamesfred: Apr 30 2012, 02:48 PM

Good luck with that one Jim.
Some promise the moon but what moon are we talking about, sometimes I wonder even which planet's moon.

Thanks for your sympathies.

My boss came up with what might be a simple solution. Since it is just a straight spring with the 2 loops he suggested I straighten and then make another loop on the end that is broken. Sometimes the most obvious solutions can be so easily overlooked. Hopefully the spring isn't too rusted to be able to take the strain.

Ah, such is the senile brain.

Ah yes that maybe a solution I have done that many times on carburetor return springs when working on vintage cars.
The only problem sometimes is they have tensile strength to take into consideration. But I would go for it and see what happens.

Jim - why not phone the service centre / manufacturer and request they send you a new one? - it's only a little spring after all (IMG:style_emoticons/default/smile.gif)

I've done that a couple of times with things that are OUT of warranty, and being decent companies they both sent the part free of charge, even though I offered to pay. I guess it would cost more than the part's worth to raise the documentation!

And guess what - when I finally needed to get a replacement for each of these items, I went for the same brand again. Now that's what I call good service AND good advertising! (IMG:style_emoticons/default/thumbup.gif)

But that was in the UK... (IMG:style_emoticons/default/big_grin.gif)

Carole

Now that is what I call good will. And it seem to have worked because you bought the same brand again Carole.
That seems to be a thing of the past now a days.
Not sure why though a little good will goes a long way.

I've had pretty good luck with anyone but AT&T.

30 minutes to get a human, another 30 minutes of transfering to other humans, 30 minutes on hold, then they cut you off.

Horrible!

Milton I have had that experience with Bell but they call you back if you get cut off which I think is pretty decent of them.
Once you actually get to talk to the human you need to talk too they seem to be able to be able to fix your concerns.

I used to have a cartoon of a repairman talking to a customer, telling him, "Sure, it had a lifetime warranty--its lifetime's over."

(IMG:style_emoticons/default/ohyeah.gif)

My parents still have a chest-type freezer (Zenith--do they even exist any more??) that they bought in 1962--It's fifty years old, still running!! (But two years ago, the original light bulb in it burned out!) Five years ago, they bought a second freezer, just in case...The salseman did his D&*%$EST to sell them an extended warranty! They just laughed at him!

Those lasted for ever.
My ex Mother in-law still has one in her basement and yes it is still working. Not sure if it is same brand.

It must be coming close to 50 years old too. It was so big that when they moved from the farm to the house they built they put into the basement before they built the house on top of it. Glad I won't be around in another 50 years if and when it dies to get it out of there. It will have to be cut into 3 pieces. Lights all work but the thing is a hog on power but she won't give it up, says it the best freezer she has ever had. She has a small 7 cubic foot upstairs that has lasted about 20 years and she won't let that one go either, but the outside freezer light has burned out on that one, but she checks it every day.

Why can't we still have quality products like that anymore?

Hi Carole,

I've tried that but they always ask for a part number and the manual doesn't even show where the spring goes let alone a part number. I know where the unbroken end was connected but haven't figured out where the other end was attached. You did give me a thought for a possible solution however. Some old-time hardware stores carry an assortment of springs. We've got one in our town and they just might have what I need. I'll give it a try.

Glen,
be careful of Samsung's True Motion 120 refresh. I just got a Samsung 46" LCD and it takes some "getting used to" as the true motion tends to give it a strange "3D type" of effect on people in the foreground (not a 3D TV, just what I describe the effect as). First few days it really bothered me, but now I'm pretty much used to it. You can customize the effect and tone it down if need be, but it is something to be aware of. some blogs state that the 120 refresh is actually 60 that is enhanced. I've not found any concrete evidence one way or the other but if refresh rate is something important in your decision making, take that into account.

With all that said, I'm very happy with my new Samsung which has software that connects nicely to my Samsung Galaxy S II amoung other things.

Good Luck!