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> Deleted Contacts Continually Being Sent?, Office 2013    
 
   
Pianobee
post Aug 4 2017, 07:40 PM
Post#1



Posts: 104
Joined: 31-January 07
From: South Australia


I am posting out 302 newsletters broken into four groups 84,88,83 and 47 regarding a up and coming convention. The problem is even though I remove contacts that don't want to receive convention news they are still getting emails including bounced emails I have removed also? I have double checked the 4 lists I have and their names are not in the four lists?. The question is... Does a mailing list have to be refreshed to reflect the upgraded groups? I am starting to get emails from the removed list saying that I HAVE ASKED YOU TO REMOVE MY NAME BEFORE!!
The mailing list started out over 330 and with the bounced and undelivered emails plus those that requested no more emails,
the unwanted emails keep on getting sent?

Thanks
Robin

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Many thanks,
Robin
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GroverParkGeorge
post Aug 4 2017, 08:07 PM
Post#2


UA Admin
Posts: 30,968
Joined: 20-June 02
From: Newcastle, WA


How are the emails being sent, by whom, from where?

It seems that YOUR list is being purged, but that is not the list which is being used to send out the emails. How is that set up?

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