UtterAccess Help Guide

Contacting the Moderating Team & Reporting Posts   top

    Contacting the moderating team
    If you need to contact a moderator or simply wish to view the complete administration team, you can click the link 'The moderating team' found at the bottom of the main board page (the first page you see when visiting the board), or from 'My Assistant'.

    This list will show you administrators (those who have administration control panel access), global moderators (those who can moderate in all forums) and the moderators of the individual forums.

    If you wish to contact someone about your member account, then contact an administrator - if you wish to contact someone about a post or topic, contact either a global moderator or the forum moderator. ALL OTHER TYPE OF INQUIRES SHOULD BE MADE IN THE APPROPRIATE OPEN FORUM.

    Reporting a Post
    In a thread, you'll see a '! Report' button in a post: Report Button, next to the 'Top' button. This function will let you report the post to the forum moderator (or the administrator(s), if there isn't a specific moderator available). You can use this function when you think the moderator(s) should be aware of the existence of that post. However, do not use this to chat with the moderator(s) or ask questions! You can use the email function or the Personal Messenger function for that.

Cookies and Cookie Usage   top

    The benefits of using cookies and how to remove cookies set by this board.

    Using cookies is optional, but strongly recommended. Cookies are used to keep track of many various bits of information on the board, including automatically logging you in when returning to the board.

    If your computer is unable to use the cookie system to browse the board correctly, then the board will automatically add in a session ID to each link to track you around the board.

    Clearing Cookies
    You can clear the cookies at any time by clicking on the link found at the bottom of the main board page (the first page you see when returning to the board). If this does not work for you, you may need to remove the cookies manually.

    Internet Explorer 7 & 8:
    • Click the "Tools" menu at the top of the browser.
    • Choose "Internet Options" item.
    • Under the "Browsing History" section, click the "Delete" button.
    • Choose the option to delete your cookies.

    Internet Explorer 6:
    • Click the "Tools" menu at the top of the browser.
    • Choose "Internet Options" item.
    • Under the "Temporary Internet Files" section, click the "Delete Cookies" button.

    • Click the "Tools" menu at the top of the browser.
    • Choose the "Clear Private Data" item.
    • Ensure that the "Cookies" item is selected.
    • Click the button labeled "Clear Private Data Now".

    • Choose the "Tools" menu at the top of the browser.
    • Choose the "Preferences" item.
    • Choose the "Advanced" option.
    • Select the "Cookies" option.
    • Choose "Manage Cookies".
    • Select the website that you wish to clear the cookies for.
    • Choose the "Delete" option.

    • From the "Safari" menu, choose the "Preferences" item.
    • From the Security dialog box, choose "Bookmarks".
    • Click "Show Cookies".
    • Choose a cookie (or cookies) to delete, or click the "Remove All" button.

    • Click the little wrench at the far right-hand side at the top of the screen.
    • Select "Under the Hood".
    • In the first section, ("Privacy"), Click on "Clear browsing data..."
    • Select the options you want in the "Clear Browsing Data" dialog box and then click the "Clear browsing data" button at the bottom of the dialog box.

Email Notification of New Messages   top
    This board can notify you when a new reply is added to a topic. Many users find this useful to keep up to date on topics without the need to view the board to check for new messages.

    NOTE: Only after accruing (making) 20 posts, "New Members" are promoted to "Member" and can use the Email Notification system. (Chat and Test forum posts do not count towards this auto-promotion.)

    There are three ways to subscribe to a topic:
    • Click the 'Options' menu at the top of a topic, and go to 'Track this topic'
    • On the posting screen when replying to or creating a topic, check the 'Enable email notification of replies?' checkbox.
    • From the 'Email Settings' section of your User CP (My Controls) check the 'Enable Email Notification by default?' option, this will automatically subscribe you to any topic that you make a reply to.

    Please note that there are four different types of subscriptions:

    Immediate Email Notification
    This option will send out a notification immediately after a new topic or reply has been made regardless of your activity.

    Delayed Emailed Notification
    This option will send out a notification if a new topic or reply has been made and you're not active on the board.

    Daily Email Digest
    This option will send out a daily digest showing all new replies or topics for that day.

    Weekly Email Digest
    This option will send out a weekly digest showing all new replies or topics for that week.

    You are also able to subscribe to each individual forum on the board, to be notified when a new topic is created in that particular forum. To enable this, click 'Forum Options' menu at the top forum you wish to subscribe to, and click the 'Subscribe to this forum' link.

    To stop tracking (cease a subscription to) a thread:
    1. Go to "My UA"
    2. Select "View Topics" or "View Forums" (under "Menu/Subscriptions" - on the left side).
    3. Then, on the right, you can select ALL tracked topics/forums by ticking the checkbox at the top, or select individual topics/forums by ticking only those checkboxes for the topic(s)/forum(s) you want to cease tracking.
    4. Select from the dropdown box "Unsubscribe" (default setting) or one of the "Change To"'s in the list.
    5. Then, click the "with selected" button to stop tracking your selected topics.

Logging In and Out   top
    If you have chosen not to remember your log in details in cookies, or you are accessing the board on another computer, you will need to log into the board to access your member profile and post with your registered name.

    When you log in, you have the choice to save cookies that will log you in automatically when you return. Do not use this option on a shared computer for security.

    You can also choose to hide - this will keep your name from appearing in the active users list - if the board administrator allows anonymous logins.

    Logging out is simply a matter of clicking on the 'Log Out' link that is displayed when you are logged in. If you find that you are not logged out, you may need to manually remove your cookies. See the 'Cookies' help file for more information.

My Assistant   top
    The 'My Assistant' feature can be accessed by clicking the link of the same name in the board header. This tool provides quick links to many important areas on the board, as well as quick access to common features.

    My Assistant has four separate feature tabs:
    • Information - this tabs offers links to the overall Top 20 posters, as well as your last ten posts on the board. You can also click to view the Moderation Team.
    • New Posts - will show you a link to any new posts made since your last visit, and how long ago they were posted.
    • Search - using this, you can search the forum basically the same way the standard search function works. This box will show you the number of results, and allow you to click to view them
    • Recent PMs - on this tab, you can view your 5 most recent PMs and when they were received.

    The My Assistant is also used when a new PM arrives. If you have selected to be notified when a new PM is received, the My Assistant box will appear on your screen displaying your new PM.

Posting   top     (How to Post Questions and Add Replies)
    There are two different posting screens available. The NewTopic button, New Topic Button visible when viewing a list of topics in a forum and when viewing a topic, allows you to add a new topic to that particular forum. When viewing a topic, there is also an AddReply button, Add Reply Button, which allows you to add a new reply onto that particular topic.

    Posting New Topics and Replying

    When replying to a post or staring a new thread (topic), you will most likely have the option to use UACode when posting. This will allow you to add various types of formatting to your messages. For more information on this, click the 'BB Code Help' link under the emoticon box to launch the help window.

    Members have 60 minutes (one hour) after making a post to 'Edit" it. After the 60 minutes has passed, the option to "Edit" is no longer available." After that, if there is a need to alter/delete a post, a Member can use the ! Report button, Report Button, to contact an Admin or Moderator for assistance.

    And, here is an excellent article on How to Post a Good Question on UtterAccess.com - this link is also found at the top of every Post Edit box in the UA system.

    Rich Text Editor
    The Rich Text Editor (RTE) is a WYSIWYG editor, similar to WordPad. Instead of seeing the bits of BB Code, you'll see how the post will look when it's finally posted, like a live preview. You can take advantage of the RTE if you have Internet Explorer 6 or higher, or Firefox 1.5 or higher.

    Unfortunately, there is no easy way to indent lines without the odd formatting the forum software uses. For applying simple indents or applying more than one space in a post, this bit of BB code can be used:


    This effectively placing four "spaces" in line. Just add or subtract underscores to alter the length. Just copy 'n' paste it into your post when you need it.

    The Toolbar

    From left to right, top to bottom:
    • Remove Formatting: This will remove all formatting from the post.
    • Insert Special Item: This box will allow you to insert items such as Topic Links, Post Links, and other Custom BB Code that the Admin allows. See the BB Code Help for further information on what these objects will look like.
    • Fonts: This will allow you to choose a font for your text. If you have the RTE enabled, the chosen font(s) will be displayed within your post.
    • Sizes: In this box, you can choose from seven different sizes for your fonts.
    • Undo and Redo: These two arrows will undo or redo your last action.
    • Entry box size buttons: Here, you can increase or decrease the size of the post box, giving you more or less room to work.
    • Standard Editor/RTE Toggle: This button will switch between the Standard Editor and the RTE. You can also change this setting via "My Controls"
    • Styling Buttons: Bold, italic, and underline respectively, which will apply said styling to your selected text.
    • Text Formatting: This button will let you choose to superscript, subscript, or strikethrough your text.
    • Text Color: This box will display a list of several colors in which to apply to your text.
    • Emoticons: The button with the smiley icon will display a listing of all the emoticons for the board, and allow you to insert them into the post.
    • Outdent/Indent: These two buttons will let you indent your text to the right, or outdent it back to the left.
    • Text Alignment Buttons: These buttons will let you choose left, center, right, or justified alignment for the selected text.
    • Lists: These two buttons will let you create ordered (ie. numbered) or unordered (ie. bulleted) lists.

    Toggle Side Panel

    Clicking this will bring up a Side Panel containing helpful links. It will include all 'Clickable' emoticons, as well as the same Custom BB Code in the 'Insert Special Item' menu.

    You can click 'Toggle Side Panel' to either close or open the Side Panel. Your selection will be honored board-wide.

    Post Options

    There are three options available when making a post or a reply. 'Enable emoticons?' if this is unchecked, then any text that would normally be converted into an emoticon will not be. 'Enable signature?' allows you to choose whether or not you would like your signature to appear on that individual post. 'Enable email notification of replies?' ticking this box will mean that you will receive e-mail updates to the topic, see the 'Email Notification of new messages' help topic for more information on this.

    UA (BB) Code Help

    More syntactical details on the BB Code used here at UtterAccess can be found here: Help UA (BB) Code Help
    The link to this information is found on both the Fast and Full Reply edit screens and looks just like the link above.

    Editing Posts

    Below and towards the right of any posts that you have made, you may see an 'Edit' button. Pressing this will allow you to edit the post that you had previously made. This 'Edit' button is available for up to 60 minutes after the initial post is made.

    When editing you may see an option to 'Add the 'Edit by' line in this post?'. If you tick this then it will show up in the posts that it has been edited and the time at which it was edited. If this option does not appear, then the edit by line will always be added to the post.

    If you are unable to see the edit button displayed on each post that you have made, then the administrator may have prevented you from editing posts, or the time limit (60 minutes) for editing may have expired. If youneed help after the time has expired, use of the '! Report' button is suggested. This will gain the attention of an admnistrator or moderator. If you use this button, please explain the issue in detail. Help will arrive shortly.

    Fast Reply

    Where it has been enabled, there will be a fast reply button on each topic. Clicking this will open up a posting box on the topic view screen, cutting down on the time required to load the main posting screen. Click the fast reply button to expand the reply box and type the post inside of there. Although the fast reply box is not expanded by default, you can choose the option to have it expanded by default, from the board settings section of your control panel. Pressing the 'More Options' button will take you to the normal posting screen.

    Attaching Images/Files

    When adding a new (or replying to a) post, images and/or files may be attached by using the "Attachments" section tools. They are found immediately beneath the post dialog box on the right side and you can provide as many images/files as you wish; providing they do NOT exceed 2MB each in size. Using this tool allows a poster to upload images/files directly from their harddrive.

    The following file types can be attached:

    NOTE 1: When posting images, upload them - DO NOT USE AN OFF-SITE IMAGE LINK or hosting service like photobucket or imageshack or any other - they are not permitted.
    NOTE 2: When attaching non-image files (MDB/ACCDB/etc), you MUST "zip" them first.
    NOTE 3: When attaching a zipped Access database, PLEASE do a Repair & Compact BEFORE zipping them.

    For detailed instructions, see: How to Add an Attachment to a Post

    We do NOT allow attaching images or other files from a hosted (3rd party) sites, if the file you wish to attach is larger than 2MB, see: How to Add an Attachment to a Post, and create a zip file set into 2MB chunks.

    Also, by using the manual method, you can choose the line in which the attachment will appear. The upload method places all attachments after the body, but before the signature, by default.

    Finally, the manual method is the only way an attachment can be made when using the "Fast Reply" feature.

Recovering Lost or Forgotten Passwords   top
    Security is a big feature on this board, and to that end, all passwords are encrypted when you register. This means that we cannot email your password to you as we hold no record of your 'uncrypted' password. You can however, apply to have your password reset.

    To do this, click on the Lost Password link found on the log in page.

    Further instruction is available from there.

Registration Benefits   top
    To be able to use all the features on this board, you must register for a member account. Registration is free and only takes a moment to complete.

    During registration, the administrator requires that you supply a valid email address. This is important as the administrator may require that you validate your registration via an email. If this is the case, you will be notified when registering. If your e-mail does not arrive, then on the member bar at the top of the page, there will be a link that will allow you to re-send the validation e-mail.

    In some cases, the administrator will need to approve your registration before you can use your member account fully. If this is the case you will be notified during registration.

    Once you have registered and logged in, you will have access to your personal messenger and your control panel.

    For more information on these items, please see the relevant sections in this documentation.

Searching Topics and Posts   top
    The search feature is designed to allow you to quickly find topics and posts that contain the keywords you enter.

    In addition to searching by keyword, you are able to search by a members username or a combination of both. You can also choose to refine your search by selecting a date range, and there are a number of sorting options available. There are also two ways of displaying the search results, can either show the post text in full or just show a link to the topic, can choose this using the radio buttons available.

    You have a minimum amount of time to wait between searches, this is known as search flood control.

    There are also search boxes available at the bottom of each forum, to allow you to carry out a quick search of all of the topics within that particular forum.

Topic Options   top
    At the top of each topic, there is a 'Options' menu. Clicking this menu will expand the options menu.

    From this menu, you can select from the following options:
    • Track this topic - this option will allow you to receive e-mail updates for the topic, see the 'Email Notification of new messages' help file for more information on this.
    • Email this topic - from here you can email a link of this topic to someone by entering their name, email, and desired language.
    • Print this topic - this will present the current topic you are viewing a printer friendly format, removing most images and using a standard layout.
    • Download this topic - will show the topic in a number of different formats. 'Printer Friendly Version' will display a version of the topic that is suitable for printing out. 'Download HTML Version' will download a copy of the topic to your hard drive, and this can then be viewed in a web browser, without having to visit the board. 'Download Microsoft Word Version' will allow you to download the file to your hard drive and open it up in the popular word processing application, Microsoft Word, for viewing offline.
    • Subscribe to this forum - will allow you to receive e-mail updates for any new topics posted in the forum, see the Notification of new messages' help file for more information on this.

    You can also select one of three topic display modes:

    • Outline - shows you one post with a list of the remaining posts at the below it, in tree format.
    • Standard - this display mode shows the topic in the standard layout of one post above another, in the order selected by the administrator.
    • Linear+ - is similar to standard with the added benefit of having the first post of the topic always shown at the top, no matter what page of the topic you are on.

Viewing Active Topics and New Posts   top
    You can view which new topics have new replies today by clicking on the 'Today's Active Topics' link found at the bottom of the main board page (the first page you see when visiting the board). You can set your own date criteria, choosing to view all topics with new replies during several date choices.

    The 'View New Posts' link in the member bar at the top of each page, will allow you to view all of the topics which have new replies in since your last visit to the board.

Viewing Members Profile Information   top
    To view a member's profile, you can click on their name from nearly anywhere in the board. If you'd like to view your own profile, you can click on your name in the Login bar underneath the board's header.

    In the main profile view, there are two semi-static areas, then a tabbed area in the middle.

    Personal Information
    This area, to the left, contains a variety of the user's profile information. This includes the personal photo (if they have uploaded one), the user's rating, a variety of options (such as finding their posts), the user's personal statement, along with some more details about the individual, such as their age, gender, and location. Further down the left, you'll see their statistics and post count, along with their personal messenger information.

    In the center of the profile are a series of tabs. Here, you can find their recent posts, and a listing of their friends (you can view the friend's profile information by clicking on their name).

    Editing Your Profile Settings
    When viewing your own profile while logged in, you'll see an additional tab in the middle called "Settings". Choosing this tab, you'll see some more information to help edit the settings for your profile. Here, you can upload a personal photo (like you would any other attachment) or choose to remove it. If the remove box is checked, the photo will be removed when you click on Save Settings. Also, you edit your personal statement. This is very similar to your signature, but is tied directly into your profile rather than to your posts. A little bit further down, you can choose how you'd like to be notified of people adding you as a friend or leaving comments. You can choose not to be notified, or notify by email or Personal Message (PM). At the bottom, you can choose to approve comments before they're posted to your profile, and also choose to approve a user adding you as a friend.

    On the left hand side of the profile screen, you can edit your personal information. You can set your gender, birth date, location, and also edit your Personal Messenger information.

Your Control Panel (My Controls)   top
    The control panel is where you set up your personal preferences for the board. You can change how the board looks and operates for you from here.

    The messenger section is covered in the help file titled 'Your Personal Messenger'.

    View Topics:
    View topics that you have subscribed to here, or change the way you are notified for each topic. You can also remove topic subscriptions from here.

    View Forums:
    View forums that you have subscribed to, or change the way you are notified for each forum. You can also remove forum subscriptions from here.

    Personal Profile
    Edit Profile Information:
    Once you have made 20 posts, you can specify your own personal information, such as your birthdate and contact information.

    Edit Personal Portal Information:
    You can change your personal statement, notification and moderation options from this section.

    Edit Signature:
    After accruing a total of 20 posts, you can view and manage your signature from here. You may use BBCode to format your signature (to link to images, etc. - but only images that are uploaded - 3rd party image link references are not allowed and will be removed.) Please limit the number of signature lines to 5 and keep it professionally tasteful. Images may be used and must also be kept within the 5 line limit. The "iimg" BBCode tag can be used to add text along side a small image. Violations of this guideline are respectfully enforced by admin moderation.

    Edit Avatar Settings:
    You can view and manage your personal avatar from here. You may choose an avatar from the board's gallery, link to an offsite image (the image will be resized if it is larger than the dimensions allowed by the board administrator) or upload an image from your computer to use as your avatar.

    Change Personal Photo:
    If the board administrator has enabled personal photos for your user group you can upload an image that will be displayed on your profile.

    Change Display Name:
    If Display Names are allowed on your board, you can change how your name appears on the board from here.


    Manage Your Attachments:
    You can view and manage your file attachments from here.

    Manage Friends List:
    You can approve pending friend requests from here (if you have set your profile up to require approval) as well as view and manage your existing friends from this page.

    Manage Ignored Users:
    You may view, add and remove ignored users from this page.

    Email Settings:
    There are several email-specific settings available on this page.
    • Privacy Settings
      • Hide my email address from other members - You can choose to not display your e-mail address to members of the board.
      • Send me updates sent by the board administrator - Your board administrator may want to periodically send newsletters to members of the board, check this to make sure you receive these updates.

    • Board Preferences
      • Include a copy of the post when emailing me from a subscribed topic - If you opt to receive notifications of new posts/topics, a copy of the post/topic body will be sent in the notification e-mail.
      • Send a confirmation email when I receive a new private message - Enabling this will allow the board to send you an e-mail when you receive a new PM.
      • Enable 'Email Notification' by default? - Enabling this will automatically subscribe you to any topic/post you reply to or create. Use the drop-down box to select how you would like to be notified.

    Board Settings:
    You can manage settings related to how the board is displayed/operates from this page. You can choose your time zone and various view options here, such as which text editor you would like to use.

    Change Email Address:
    You can update the email address associated with your account from here.

    Change Password:
    Here you can update the password you use to log in to the board.

Your Personal Messenger   top
    Your personal messenger acts much like an email account in that you can send and receive messages and store messages in folders.

    Send a new PM This will allow you to send a message to another member. If you have names in your friends list, you can choose a name from it - or you may choose to enter a name in the relevant form field. This will be automatically filled in if you clicked a 'PM' button on the board (from the member list or a post). There is also a 'type-ahead' feature which automatically pulls users from the database as you start typing their name.

    If allowed, you may also be able to enter in multiple names in the box provided, will need to add one username per line. You may also make this a BCC by clicking the box 'Hide CC recipients from others?'.

    You may use BBCode in your personal message. If you choose to check the 'Add a copy of this message to you sent items folder' box, a copy of the message will be saved for you for later reference. If you tick the 'Track this message?' box, then the details of the message will be available in your 'Message Tracker' where you will be able to see if/when it has been read.

    Attachments in PMs, such as images or other files are NOT provisioned.

    "New Members" (those members with less than 20 posts) have a PM storage capacity of 10 PMs.
    "Members" (those members with 20 or more posts) can store/save up to 50 PMs in their PM system.

    Your inbox is where all new messages are sent to. Clicking on the message title will show you the message in a similar format to the board topic view. You can also delete or move messages from your inbox.

    Sent Items
    This folder is where any sent PMs go to, if selected when sending the message.
    NOTE: To save an out-going PM, the "Save a copy to my sent items folder" checkbox MUST be manually 'ticked' to save a PM BEFORE submitting it.

    Saved (Unsent) PMs
    This area will allow you to go back to any PM's that you have chosen to save to be sent later.

    Empty PM Folders
    This option provides you with a quick and easy way to clear out all of your PM folders.

    Edit Storage Folders
    You may rename, add or remove folders to store messages is, allowing you to organise your messages to your preference. You cannot remove 'Sent Items' or 'Inbox'.

    PM Block List
    You may add in users names in this section, or edit any saved entries. This section is used as a ban list, denying the named member the ability to message you.

    Archive Messages
    If your messenger folders are full and you are unable to receive new messages, you can archive them off. This compiles the messages into a single HTML page or Microsoft Excel format. This page is then emailed to your registered email address for your convenience.

    Message Tracker
    This is the page that any messages that you have chosen to track will appear. Details of if and when they have been read by the recipient will appear here. This also gives you the chance to delete any messages that you have sent and not yet been read by the intended recipient.