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UtterAccess Forums _ Access Security _ Disable/enable F11

Posted by: nuclear_nick Sep 5 2019, 09:32 AM

Have had a few users email me saying that when they hit F11 now, nothing happens.

Nothing has been changed in the database since they complained about the issue.

The navigation pane is off when database is first opened. I was able to press F11 to view the navigation pane. So have a few other people. So it appears that it works for some, or most, but not all.

I combed through all the modules (even form modules), and found nothing that would affect this, either.

So my question... is it possible that the user has something else on their machine, like a registry key or something is what I was thinking, that prevents a user from not being able to press F11?

Posted by: arnelgp Sep 5 2019, 09:36 AM

on Option->Current database
Tick on Use Access Special Keys.

Posted by: theDBguy Sep 5 2019, 09:50 AM

Hi Nick. If it's only happening to some users but not all, even after you give them a fresh copy of your frontend, then it sounds like it might be something to do with their computer, or their Access installation. Just a thought...

Posted by: nuclear_nick Sep 5 2019, 09:50 AM

Please read the OP.

Thank you.

Posted by: nuclear_nick Sep 5 2019, 09:51 AM

Thanks DBG.

That's what I was thinking, that it was something with their installation. I sent them another FE to test, and if it still persists for them, I'll direct them to our 'desktop support' department.

Crossing my fingers...

Posted by: theDBguy Sep 5 2019, 09:54 AM

Good luck and let us know how it goes.

Posted by: nuclear_nick Sep 5 2019, 12:19 PM

Had just a simple, new, simple db, just a few tables in it, and I unchecked the 'nav pane', but was able to use F11.

And again, I was able to utilize F11, along with a few co-workers I had test it, yet a few end-users could not.

They have been referred to our 'desktop support' team. Let them have all the fun. I doubt I'll hear the answer... probably just "it's fixed... thanks".

<sigh>

Posted by: theDBguy Sep 5 2019, 12:22 PM

Oh, well. Does it only affect Access? I wonder...

Posted by: nuclear_nick Sep 5 2019, 12:44 PM

Sorry for the moment I could not investigate further... we're down two people right now, I don't have the time to dig more into it.

Maybe next time.

Posted by: theDBguy Sep 5 2019, 12:46 PM

It's okay. Maybe we'll find out later. Cheers!