Printable Version of Topic

Click here to view this topic in its original format

UtterAccess Forums _ Network Issues _ Outlook Express Emails Lost After Compress

Posted by: AdamArmstrong Jul 13 2016, 08:45 AM

Have a client that had outlook express ask to compress data. Once they did that most of the emails in the inbox disappeared. Did a search thru the identities folder and nothing happened to be there related to it. Recently we did move alot of email folders out the the inbox section to the local folders section as it would lock up periodically when they clicked on the inbox and it refreshing that amount of data. The inbox size is no wheres near the size limit so that got ruled out. Did a recovery on the inbox dbx file and nothing came back. Any suggestions or have they vanished?

Posted by: bjerre Jul 19 2016, 02:49 PM

Do you have access the DBX file in question? Do a search for one of the emails which is not showing. You could be viewing a filter.
Use this OE-Mail Recovery tool to repair corrupted DBX files.
If you cannot recover, then the emails are gone. Replace with backup.

Hope this helps!

Posted by: bjerre Jul 19 2016, 02:53 PM

Look this post also:

Posted by: AdamArmstrong Jul 21 2016, 03:43 PM

I am very grateful for your advice. Thank you very much! The issue has been resolved.)