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> Need To Log What Happened When Be Isnt Reconized, Access 2016    
 
   
soggycashew
post Mar 25 2020, 04:16 PM
Post#1



Posts: 389
Joined: 23-April 13
From: WV, USA


Within the past 6-8months we have been experiencing the backend getting corrupt and saying the file isn't recognized. I cant figure out why so I need some way to log the errors and time, date and who it happened with. I thought MS access automaticly created a log table but its not. How can I get this info? Oh and this hasn't happened to me only the other user.

Thanks,
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theDBguy
post Mar 25 2020, 04:30 PM
Post#2


UA Moderator
Posts: 77,712
Joined: 19-June 07
From: SunnySandyEggo


Hi. Are you sure it's not because of the Windows Update "bug?"

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Just my 2 cents... "And if I claim to be a wise man, it surely means that I don't know" - Kansas
Access Website | Access Blog | Email
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soggycashew
post Mar 25 2020, 04:48 PM
Post#3



Posts: 389
Joined: 23-April 13
From: WV, USA


Not sure, our PCs are always versions behind. Im on:

Windows 10 Enterprise
Version:1809
Build:17763.1098
This post has been edited by soggycashew: Mar 25 2020, 04:51 PM
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FrankRuperto
post Mar 25 2020, 04:51 PM
Post#4



Posts: 789
Joined: 21-September 14
From: (MilitaryBrat) Tampa Bay, Florida, USA


You can find the log in the Windows Event Viewer under "Microsoft Office Alerts", see image. As to the unrecognized format error, Win 10 build 1809 is the cause: see this link: https://www.devhut.net/2018/06/13/access-bu...ognized-format/
This post has been edited by FrankRuperto: Mar 25 2020, 04:54 PM
Attached File(s)
Attached File  Event.PNG ( 95.47K )Number of downloads: 5
 

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Currently supporting pawnbrokers that use my store management system developed with Access 2010 on Windows7. Experienced with Informix, Oracle & PostgreSQL db's.
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soggycashew
post Mar 25 2020, 06:47 PM
Post#5



Posts: 389
Joined: 23-April 13
From: WV, USA


Well that isn't cool.... It takes forever to get machines upgraded so I guess Ill be dealing with this for some time... Any suggestions on what to do as of now? Also, I have a few other databases that arnt effected and on the same server, whys that?
This post has been edited by soggycashew: Mar 25 2020, 06:47 PM
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theDBguy
post Mar 25 2020, 07:07 PM
Post#6


UA Moderator
Posts: 77,712
Joined: 19-June 07
From: SunnySandyEggo


Wasn't there a recommended solution/course of action mentioned in the article? Otherwise, here's what I use. Hope that helps...

--------------------
Just my 2 cents... "And if I claim to be a wise man, it surely means that I don't know" - Kansas
Access Website | Access Blog | Email
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FrankRuperto
post Mar 25 2020, 07:22 PM
Post#7



Posts: 789
Joined: 21-September 14
From: (MilitaryBrat) Tampa Bay, Florida, USA


Try rolling back to previous Win10 build. If you cant, then contact IT and explain the situation. If IT doesn't cooperate, tell your supervisor no one can work with the db, and let him escalate the problem up the chain. I know of other users who had same issue, their IT dept didn't help, users restored copies on their own rogue laptops and rogue network to continue working ohyeah.gif
This post has been edited by FrankRuperto: Mar 25 2020, 07:23 PM

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Currently supporting pawnbrokers that use my store management system developed with Access 2010 on Windows7. Experienced with Informix, Oracle & PostgreSQL db's.
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